Also make sure that the volume levels are not too low and that the Mute check box is cleared. On the Output tab, make sure that the correct device for sound output is selected. You should see movement on the Input level display. To see whether the microphone is working, speak into the microphone. Customer told me that there was something in audio jack and they removed it. On the Input tab, make sure that the correct device for sound input is selected. On the Apple menu, click System Preferences. Solution: Check settings in System Preferences. In the conversation window, make sure that the volume slider is not set too low.Ĭause: Sound is muted or turned down low in the Mac OS settings. When in sound preferences, under Output, there is only 'Digital Out', where there should be Built-In Speakers. When I try pressing the volume buttons on the keyboard, a small 'blocked' sign comes up (like on no smoking signs, the circle with a cross through it). In the conversation window, make sure that Mute is not selected. I currently have no sound from my macbook pro's built in speakers. Solution: Check the settings in the conversation window. If the microphone is integrated with the webcam, make sure that the webcam is connected correctly.Ĭause: Sound is muted or turned down low in the conversation window. Cause: The microphone is not connected correctly to the computer.įor each computer being used in the conversation, check the connection between the microphone and the computer.
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